Unlike many other county agencies, the customers of this department are mostly other internal county agencies and departments.

The main roles are to offer technology related services to help other county government agencies to do their work better, with improved efficiency, better, more reliable service. This department is also charged with maintaining the security and reliability of the county's network, computer and data systems.

IT has the following functions:

• Telephone System Support - Provides telephone, wireless and other forms of communication services for employees.
• Emergency 911 System Support - Works with other departments and local phone companies to ensure reliable address information is used in emergency calls.
• Network Support - Provides a secure infrastructure for data communication within and outside of departments.
• Help Desk Support - Ensures county employees are able to have problems resolved with computer equipment. PC technicians install, update and maintain equipment.
• Application Development - Provides automation that allow government employees to do their jobs more efficiently. Provides applications, such as building permit search, for citizens.
• Web Development - Hosts, develops and maintains 45+ websites. Provides technical expertise to other departments. Provides flexible content management services to meet employee and citizen needs.

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